Last Updated: 29/10/2025
1. Introduction
Welcome to Groot Solutions.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
By using our website, submitting a form, or engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal and non-personal information in the following ways:
a. Information You Provide Directly
When you contact us or fill out forms, we may collect:
- Name
- Email address
- Phone number
- Company name
- Project or inquiry details
- Billing or payment information (for clients only)
b. Information Collected Automatically
When you visit our website, we may collect certain data automatically through cookies and analytics tools, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referral source
- Clicks, actions, and engagement metrics
This helps us improve website performance and user experience.
3. How We Use Your Information
Groot Solutions uses collected information for:
- Responding to your inquiries and service requests
- Providing and managing our digital marketing, web design, or training services
- Sending project updates, invoices, and administrative information
- Improving our website, content, and ad performance
- Conducting analytics and marketing optimization
- Complying with legal obligations and protecting against fraud
We do not sell, rent, or trade your personal information to any third party.
4. Cookies & Tracking Technologies
Our website uses cookies, pixels, and analytics tools such as Google Analytics, Google Ads Conversion Tracking, and Meta Pixel to monitor website activity and improve marketing performance.
Cookies help us:
- Understand visitor behavior and traffic sources
- Customize ads and website experience
- Track conversions and campaign effectiveness
You can manage or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.
5. Data Security
We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, or disclosure.
Our systems and campaigns are protected by secure passwords, firewalls, and encrypted connections.
However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute protection.
6. Data Sharing & Third-Party Services
We may share limited data with trusted third-party partners solely for operational purposes, such as:
- Payment gateways (for processing payments)
- Hosting and analytics providers (e.g., Google, Meta, HubSpot, etc.)
- Email and CRM tools for client communication
All such partners are bound by confidentiality and data protection agreements.
Groot Solutions is not responsible for the data handling practices of third-party platforms linked from our website.
7. Client Campaign Tracking Data
Any tracking configurations, conversion setups, or analytics structures created by Groot Solutions are proprietary assets of our organization.
These setups are not shared or transferred externally unless explicitly agreed upon in a written contract.
Client data collected through these systems remains confidential and used strictly for performance monitoring and campaign improvement.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of inaccurate or outdated data.
- Withdraw consent for marketing communications.
- Request data portability (as applicable).
To exercise these rights, contact us at info [at] grootsolutions.in