01
Directory audit
Audit the agreed directories for inaccurate details, duplicate entries, and missing listings.
SEO & local visibility
Business Listings & Citation Cleanup
Correct inconsistent business details across relevant directories and track each update by location.
01 / THE STARTING POINT
Give customers the same details wherever they find you.
A move, rebrand, or new phone number can leave several versions of a business online. Customers may call a disconnected number or arrive at the old address after finding a listing outside your website.
We compare the sources that matter to your customers and agree the correct details for each branch. The handover shows what was corrected, what is pending, and which listings need ownership or verification before they can be changed.
02 / WHAT WE COVER
What you get.
Scope the work per location and directory list. Approval and update timing depend on each directory.
02
Listing corrections
Prepare a master record of the approved name, address, phone number, hours, and website, then submit agreed corrections or new listings.
03
Location report
Hand over a directory report showing completed, pending, and owner action items.
03 / DIFFERENT STARTING POINTS
Where are you starting?
A focused project or part of a wider plan. We shape the scope around your current situation and the work that matters next.
An office has moved
Find old address records, request updates, and flag duplicates that could keep sending people to the former location.
Let’s discuss itSeveral branches share a brand
Create a separate source record for each branch so the correct phone number, hours, and landing page travel together.
Let’s discuss it04 / HOW THE WORK MOVES FORWARD
A clear path.
With room for your input.
Share the approved details for each location, known listings, and any recent address or phone changes.
- 01
Review the starting point
Look at the examples and existing setup to confirm what the work needs to solve.
- 02
Agree the scope
Confirm the deliverables, access requirements, review points, and what a successful result looks like.
- 03
Do the work and verify it
Complete the agreed work and review the results against the examples or checks defined at the start.
- 04
Hand over the result
Share the agreed files, findings, or changes and explain any next steps your team owns.
05 / YOUR QUESTIONS, ANSWERED
Before we get started.
Have a requirement we haven’t covered?
Let’s talk about it
Which directories are included?
We agree the list based on your markets, industry, and where incorrect details already appear. Each location gets a record of the directories reviewed.
Can you remove duplicate listings?
We can request a merge, removal, or correction through the relevant directory. The publisher controls the outcome and may ask the owner for proof.
Is Google Business Profile included?
We can include the profile in the audit. Claiming, verifying, or optimizing the profile itself can be scoped through our Google Business Profile service.
How are cost and timing decided?
We prepare a proposal around the agreed deliverables, complexity, dependencies, access, and review requirements. Third-party charges and ongoing work are identified separately.
How do we get started?
Tell us about your business, the requirement, and what you already have in place. We will discuss the fit, clarify the scope, and recommend a practical next step.
LET’S TALK ABOUT YOUR PROJECT
Your next step.
Let’s work it out together.
Tell us about your business and what you want to improve. We’ll help you define a practical starting point.
Digital marketing.
A focused project or
a connected plan.